Just as there are many differences among seniors, there are also variables in their transportation needs. Senior housing facilities that provide or arrange for residents’ transportation needs must remain abreast of available options and applicable regulations. Exploring senior transportation requirements can help you ensure that all rides are provided safely and in accordance with guidelines.
Types of Senior Transportation Services
- Non-medical transport: This type of service allows seniors to attend to routine tasks of their lives, such as visiting senior centers, grocery shopping and attending non-medical appointments. It is generally loosely regulated, and services may be provided by public or private entities. Most are fee for service rides that the seniors pay for themselves, although some services may be offered free.
- Medical transportation: Rides to and from doctors’ offices, testing sites and other medical facilities are often covered under this category.
- Emergency transportation: Ambulatory transportation can make a huge difference in outcomes during a medical emergency.
Rules and Requirements for Senior Transportation Services
Any medical transportation that is billed to Medicare is governed by federal regulations. Non-compliance can result in costly fees and citations. Rules require lifesaving equipment to be present and operational on each transport vehicle. Additionally, vehicle operators are responsible for the care of individuals being transported, and they can be held liable for negligence or substandard care. Transportation operators can minimize risk by securing appropriate insurance coverage.